FAQ

1. Can I apply for trial work?
Yes, why not! You can definitely apply for trial work to make sure the quality of our work. If you have images please let us know. We will reply you instantly with worm reception with quality work.

2.How Can I apply for trial work?
Wow! It’s very easy, just click the free trail and send your images to us. We will reply to you very soon. That’s it.

3. What should I do if I want to be a regular client?
Very simple , just take a signup with as, then just login and send your files to us timely, we will also send you files according to your way timely.

4 .What is the turnaround procedure?
It is tough to say because turnaround time will depend on the quantity and complexity of your images. Anyway, we will try to complete your work in 24 hours. But you have thousands of images then time frame will increase, it’s negotiable with you.

5. Are my images safe with SCZ?
Off course, its 100% save, we are committed to secure your images. We are using highly and latest protection system of your computer, so no way to unsafe or distortion.

6. What types of files format are acceptable to you?
There are nonbondings about files format, you can send any files which is supported by Photoshop. It can be JPG, TIFF, PSD or EPS. RAW or any. Anyway we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to send us what is best for you.

7. What format will the final images be?
It will be as per as your requirements.

8. How can I receive a quotation and within how long?
Just go to the price and have a look of our price rate. But don’t be disappointed to see it. It is an average price rate. If you have vast order then a big discount is waiting for you. Contact with us for your quote.

9. How can I transfer and receive my files?
You can send and receive your files according the way as you prefer. It can be FTP, dropbox, or Google drive or skydive, or we transfer or any other.

10. Is my FTP account safe and secure?
Yes, you can rest assured. We create individual FTP accounts for every single customer with unique username and password.

11. Is there any maximum file size I can upload each day?
There is no restriction for upload download files for everyday. We are using a server that carries unlimited space. As a result your account carries unlimited space as well. You can upload thousands of images via FTP because it is hassle free. Using web up loader you can also use the same but for each file you cannot upload more than 64mb file.

12. Is there a minimum order requirement?
There are no minimums or maximums with Super Clipping Zone. Send your images, no matter the size, and you will get the same great results, because we give priority of all business both big and also small.

13. What will happen if I’m not happy with a completed image?
There so no way to occur these types of event. Because we have highly experienced graphic designer Nevertheless, if happen just inform us and tell your complain, we will redo it without any cost.

14. How many images should I send for one order?
You can send thousands of images for one order and even 1 image. We off-course appreciate your business and needs.

15. Can I set up a weekly or monthly payment?
Yes. We have many clients who send us ongoing work all the year round. If this is your case you can set up a weekly or monthly payment system. Every time you send us an order, we will add it to your one invoice with all the details including date, batch number, quantity, type of service required and price. Before you pay every week/month you will be able to check if everything is ok and then make a payment.

16. How do you assure best quality service?
All the experts of SCZ are highly trained in the kind of work they will be doing for you. With several years of experience and customer care, SCZ professionals guarantee the excellent quality of their job.

17. How can you provide such low prices?
As you know that Bangladesh is a low labor cost region so we can provide low cost service with best quality.

18. How do I make my payment to Super Clipping Zone?
First you will receive your completed work and you will be able to revise it. When you are happy with it, then will send you the invoice with all the details you need to make payment.

If you have any more question please contact with us. Our customer support team will reply you in 24 hours.